SonderMind Business Review 2022! Is it Worth the Try?

SonderMind Business Review 2022! Is it Worth the Try?

Therapy can be an effective option to treat a range of mental issues including anxiety and depression. Therapy can help you improve your communication skills, stress management strategies and increase your self-awareness.

It can be difficult to find the right therapist. SonderMind helps you find the right therapist. SonderMind, a virtual therapy service, matches people with licensed therapists according to their needs.

Continue reading for more information about SonderMind, and to read the review.

SonderMind

Pros

  • The service will match you with licensed therapists within 24 to 48 hours.
  • They can accept many types of insurance plans.
  • You can meet with a therapist if they are available near you.
  • SonderMind has been awarded an A+ rating by the Better Business Bureau.
  • This service uses encrypted software, which complies with the Health Insurance Portability and Accountability Act ( HIPAA).

Cons

  • Some reviewers had problems billing their insurance.
  • The company does not have any third-party certifications.
  • SonderMind claims it has a team of licensed mental healthcare professionals on its staff. However, they do not provide biographical information or details about employees.

What's SonderMind?

SonderMind connects individuals with licensed mental health professionals.

SonderMind can be used by anyone regardless of their insurance status.

SonderMind offers both video telehealth services and in-person therapy.

How SonderMind Works

You can sign up for SonderMind by answering just a few questions. Then, you will be matched with a licensed therapist who is familiar with your needs.

The SonderMind intake process starts with a question about your current therapy search. This includes whether you are ready to start immediately or if you are still looking for options. SonderMind will ask you for your location in order to locate mental health professionals near you.

After answering the intake questions, you will be asked to provide contact information, insurance and credit card details. SonderMind will store your credit card in order to automatically charge you for missed sessions and copays. Once you have found the therapist that you like, you can schedule a video session or in-person appointment.

SonderMind will make every effort to get users connected with therapists as soon as possible. A match should be received within 24 to 48 hours.

Quality of Care

SonderMind works with licensed psychiatrists and therapists to provide talk therapy and treatment of mental disorders to SonderMind members. All SonderMind professionals must have a valid license and a master's in behavioral and mental health care.

SonderMind has therapists that specialize in a range of areas. However, their intake process focuses primarily on anxiety, depression and medication management.

SonderMind Features

SonderMind suggests that you speak with your therapist about whether you would like to have a session in person or virtual.

Video Telehealth Sessions

SonderMind offers video telehealth sessions that are secure and convenient for you to connect with a therapist. Video sessions can be a great option if you aren't able to find a therapist near you. This is especially useful in the case of a pandemic.

In-person Session

SonderMind's in-person therapy services are what sets it apart. SonderMind is different from other online services that connect users to therapists via the internet. You can meet with a therapist in person.

Who can use SonderMind?

SonderMind is an excellent choice for anyone who wants to start therapy or receive help in finding a therapist that meets their needs. This service is ideal for anyone who wants to combine virtual therapy and in-person therapy.

SonderMind therapists are trained to deal with a variety of issues. Are there other qualities that therapists should have? This is one of the first questions that you will be asked during your intake. This could be your race, ethnicity or sexuality, as well as any other significant identity.

After you click "yes", you will be taken to a field that states, "I am searching for a therapist ..."." You can then specify what kind of therapy you are looking for, including the types you prefer, as well as your conditions.

SonderMind will match you with a therapist that specializes in your needs based upon the information you provide.

Is SonderMind Effective?

Although there aren't many studies on online therapy, some studies do show that it does have advantages.

Virtual therapy has the same clinical effectiveness as traditional in-person therapy according to research starting 2020. According to the same study, virtual therapy clients were as happy with their results as in-person therapy.

A small 2016 survey found that people with major depression reported improved moods, anxiety, and health-related quality-of-life.

research dated 2018 shows that both traditional and internet-based treatment can reduce the symptoms of depression. However, this study found that internet-based treatments are more effective than traditional treatment.

SonderMind Insurance and Pricing

The cost of therapy can be high. You may be able save money if you have insurance.

SonderMind is an in-network that offers a variety of insurance networks including Aetna and Apostrophe as well as Bright Health, Cigna and Friday Health Plans, Kaiser, Optum and Medicare.

SonderMind therapists may be in-network with Medicaid in some states. Call the customer service number located on the back your health insurance card to verify your benefits and find out how much you will have to pay out-of-pocket per session. Visit sondermind.com/insurance for the most up-to-date information.

If you don't have any insurance, most therapists will charge between $75 and $175 per session.

Company Privacy and Reputation

SonderMind ensures that patients can rest assured that their data are secure. SonderMind claims that it uses HIPAA-compliant encryption software and adheres to the highest privacy and security standards for clients and therapists. Video calls are never recorded.

To report poor patient outcomes or harm, clients can use the detailed incident reporting process. To file a complaint, you can contact the SonderMind support staff at any time. More information can be found on the website's Terms of Service.

According to a policy, clients can request access to their medical records. You can find more information under the section "Your Health Information Rights", on the Notice of Privacy Practices page.

SonderMind is a member the Better Business Bureau (BBB) with an A+ rating.

Reviewers generally enjoyed working with SonderMind. SonderMind is praised by people who feel it was able match them with a therapist that they enjoyed and continued working with.

However, many reviews on the Better Business Bureau site claim that SonderMind was difficult for them to work with in billing insurance. They also had major billing problems.

Is SonderMind right for you?

One of the most important questions to ask when starting therapy is which communication method you prefer and with whom you would like to work.

SonderMind might be right for you if your interests include both in-person and video therapy, and you want a service that helps you find therapists.

The Takeaway

One of the most important questions to ask when starting therapy is which communication method you prefer and with whom you would like to work.

SonderMind might be right for you if your interests include both in-person and video therapy, and you want a service that helps you find therapists.

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